EJM
France, Particular
In August 2010, at the age of 36, I was working in a role that required frequent travel to countries where access to quality healthcare was not always guaranteed. It was in that context that my life took an unexpected turn: the discovery of a chondrosarcoma in Madrid forced me to undergo emergency surgery. Despite the treatments, the tumor reappeared a few months later, making several radiotherapy sessions necessary in May 2011. Then, in July of that same year, came another devastating blow: the tumor in my head had returned.
Although the risk of recurrence was known, the news was shocking—made even harder by the fact that my oncologist at the time offered no concrete solution. Worse still, he never mentioned the impact this illness would have on my professional and personal life. I still remember his words, which left a deep mark on me: “I don’t like to travel, so I want you to stay here, close to me.” Beyond the lack of tact, that sentence left me feeling powerless and isolated, as if my plans and my freedom no longer had a place.
It was in that moment of confusion that a childhood friend directed me to HealthMotiv for a second medical opinion. From our very first exchange, I sensed a radically different approach: a team that was attentive, proactive, and profoundly human. In record time, they presented me with three treatment options abroad, where the medical teams not only had extensive experience but the hospitals were equipped with cutting‑edge technology to maximize the chances of success. I ultimately chose Boston, and it was there that HealthMotiv demonstrated the full extent of their support—far beyond anything I had imagined:
- Thorough preparation of my medical history, including the organization of additional tests when needed.
- Direct contact with a team of experts in the United States, who confirmed the feasibility of the intervention and guided me calmly through every step.
- Personalized support before, during, and after the trip, with constant attention to my well‑being and needs.
- Logistical and administrative assistance, including a meticulous review of the invoices that resulted in a 15% reduction—seemingly minor in such a difficult process, but a clear reflection of their attention to detail.
In October 2011, I underwent surgery, and just three months after the intervention in the United States, I was able to return to work and, above all, regain my freedom of movement: a first trip to Egypt, followed by another to Haiti.
