Medical Teleconsultation for individuals
Are you feeling unwell? Do you have a medical question? Our registered doctors will help you at any time and will issue an electronic prescription when necessary.
What does the service include?
- 24/7 care with licensed physicians in Spain.
- Unlimited medical guidance: all the consultations you need, with no time limit.
- Active listening and proactive support to help you make decisions.
- Electronic prescriptions, when clinically indicated.
- Close monitoring of your progress until your recovery, with check-ups and reminders.
Advantages
- From anywhere: no travel required,
- No waiting,
- Care provided by the same medical team,
- Privacy and security: data processed in accordance with current Data Protection regulations
How it works
- Medical assessment and treatment plan.
- Electronic prescription (if applicable) and clear instructions.
- Follow-up until the condition resolves.
- Quality control
Important: This service is not a substitute for urgent medical care.
Frequently Asked Questions (FAQ)
Yes. When indicated, we issue electronic prescriptions valid in pharmacies throughout Spain, in accordance with current regulations.
Yes. Licensed physicians are available 365 days a year, at any time.
You can have as many consultations as needed. There is no time limit; our priority is to help and resolve each case.
We process data in compliance with the GDPR, using encryption and strict security measures, and we are certified under ISO 27001.
We schedule review appointments as often as needed in each case and provide support until the patient’s recovery.
What our customers think
Since we started using this service, it has been a great professional and moral support for me, and over time it also became a human connection that I am unable to put into words. But this time you have exceeded any care I could ever have imagined, not only for me but also for my mother. No... Continue reading
I’ll be very brief, clear, and concise. Thanks to my company, I had the opportunity to learn about and access HealthMotiv’s services for a Second Medical Opinion due to an illness I’m dealing with.
My surprise was immense when I discovered a medical team... Continue reading
JNA
JNA, Paciente
I’ve been using this service since it first started, and my satisfaction couldn’t be higher. Not only because of their professionalism, but also because of the way they treat you—always kind and empathetic. For me, they are a true benchmark in healthcare. I really... Continue reading
BMD
Managing director, Particular
In August 2010, at the age of 36, I was working in a role that required frequent travel to countries where access to quality healthcare was not always guaranteed. It was in that context that my life took an unexpected turn: the discovery of a chondrosarcoma in Madrid forced me to undergo... Continue reading
Excellent management by the entire team. From the very beginning, they were 100% involved in our situation, and we felt a great sense of closeness despite everything being handled over the phone. Their response and processing times were outstanding.
Without a doubt,... Continue reading
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