Benefits for you

As a member of the Vitalis Wellbeing community, we help you take care of your health. Discover the services available to you!

Segunda Opinión Médica

What is a Second Medical Opinion?

A Second Medical Opinion is a remote medical consultation for complex, serious, or degenerative illnesses. Your case will be reviewed—without the need to travel—by a renowned specialist in the specific health condition you are consulting about. The specialist will reassess your diagnosis, indicate the best treatment for your situation, answer your questions, and provide recommendations to help yoctively manage your health problem.

 

What health conditions can I request it for?

The most common health issues for which people seek a Second Medical Opinion include:

  • Oncological conditions
  • Musculoskeletal disorders (fibromyalgia, disabling disc herniations, chronic pain, etc.)
  • Neurological diseases (epilepsy, Parkinson’s, Alzheimer’s, Multiple Sclerosis, dystrophies, Myasthenia Gravis, etc.)
  • Cardiovascular conditions (arrhythmias, aortic aneurysms, cardiac malformations, etc.)
  • Kidney diseases (chronic kidney failure, glomerulonephritis, polycystic kidney disease, etc.)
  • Ophthalmological conditions (with vision loss greater than 50%)

If you’re unsure, don’t hesitate to contact us!

Which specialists review the cases?

The cases are reviewed by international experts who:

  • Have extensive clinical experience in diagnosing and treating the specific condition
  • Are actively involved in teaching and research
  • Hold international recognition in their areas of specialization

 

 

 

Premium Digital Medical Folder

If you have requested a Second Medical Opinion, you will have access in your personal area to a folder where you can store all your medical reports and test results.

All your medical reports and test results, always accessible

A secure personal space—always available—that allows you to store your medical reports and diagnostic tests in digital format, organized and without storage limits.

  • Avoids the need to repeat diagnostic tests
  • Ensures that any doctor treating you has access to your complete medical information

Personalized medical follow‑up for complex cases

In delicate health situations or chronic conditions, a Personal Doctor will:

  • Manage all your medical documentation
  • Provide close and continuous follow‑up for as long as needed
  • Translate the summary of your medical history into English when required

With HealthMotiv, your medical information and test results are always safe and within reach.

When is it useful?

Secure management of medical reports and test results is especially helpful in situations such as:

  • Chronic or complex illnesses with numerous reports and diagnostic tests
  • Travel or relocation, where having access to clinical information can be vital
  • Avoiding unnecessary repetition of tests already performed

Benefits of centralizing your medical information with HealthMotiv

  • Secure and confidential access to all medical documentation
  • Unlimited storage for reports and test results
  • Immediate availability from anywhere
  • Continuous support in complex health situations
  • Translation of the Clinical Summary into English

Access to the services

You can request the services:

The security of your information is essential to us

GENERAL INFORMATION

HEALTHMOTIV, S.L., as the owner of this website and in compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, provides the following details:

  • Company name: HEALTHMOTIV, S.L.
  • Tax ID (NIF): B‑85168417
  • Commercial Registry: Registered in the Madrid Commercial Registry, Volume 24,569, Book 0, Section 8, Page 101, Sheet M‑442166, Entry 1
  • Registered address: Paseo de la Castellana 91, 4º 1ª, 28046 Madrid

The website www.healthmotiv.com is intended to inform the public about the activities, products, and services offered by HEALTHMOTIV, S.L.

TERMS OF USE

Accessing and using this website makes you a user and implies acceptance of the following Terms of Use.

The website provides access to information and content for which the user is responsible, including any registration process required to access certain services or features.

During registration, the user must provide accurate, lawful, and up‑to‑date information and must keep their login credentials confidential and used responsibly.

The user agrees to use the information, content, and services appropriately and, in particular, to refrain from any action that could damage the system or attempt unauthorized access through fraudulent means.

RESPONSIBILITIES

Access to this website and the use of the information contained herein are the sole responsibility of the user. The user is responsible for all actions carried out with their login credentials.

Users must choose strong passwords—combining numbers, letters, and, where possible, punctuation marks or special characters—and avoid easily guessable terms such as dictionary words or personal references. HEALTHMOTIV, S.L. is not liable for any consequences or damages arising from such access or use.

HEALTHMOTIV, S.L. reserves the right to modify the website without prior notice, including changes to content, services, or their presentation.

Although efforts are made to avoid errors and keep content updated, HEALTHMOTIV, S.L. does not guarantee the absence of inaccuracies or interruptions.

HEALTHMOTIV, S.L. is not responsible for any damages that may arise from errors, lack of availability, or the presence of viruses or harmful programs, despite having adopted the necessary technological measures.

INTELLECTUAL AND INDUSTRIAL PROPERTY

HEALTHMOTIV, S.L. owns or holds the appropriate licenses for the intellectual property rights of this website and its elements, including text, images, audio, video, trademarks, logos, and design.

In accordance with Articles 8 and 32.1 of the Intellectual Property Law, reproduction, distribution, or public communication of any content—fully or partially—by any means or medium is prohibited without prior authorization from HEALTHMOTIV, S.L. or the corresponding rights holders.

Users may view, print, copy, and store content solely for personal and private use.

Unauthorized use of the website’s content or infringement of HEALTHMOTIV, S.L.’s intellectual or industrial property rights may result in legally established liabilities.

Products and services not owned by HEALTHMOTIV, S.L. are registered trademarks of their respective owners and appear on this website solely for informational or promotional purposes. These owners may request modification or removal of their information.

APPLICABLE LAW AND JURISDICTION

This legal notice and the general conditions are governed by Spanish law. Any dispute related to the use of this website will be interpreted in accordance with the laws in force at the owner’s place of residence, and the competent courts of Madrid shall have jurisdiction. The user expressly waives any other jurisdiction that may apply.

 

HEALTHMOTIV, S.L. is the data controller and, in accordance with Regulation (EU) 2016/679 and Organic Law 3/2018 on Data Protection and Digital Rights, guarantees the security and confidentiality of the personal data provided by its clients.

Personal data submitted through the forms on this website or via email will be incorporated into processing activities owned by HEALTHMOTIV, S.L. and may be handled both digitally and on paper.

By submitting any form, the user consents to the inclusion of their data in these processing activities for the purpose of responding to their requests or subscriptions.

When completing a form that collects personal data, the user is informed that HEALTHMOTIV, S.L. will implement the necessary technical and organizational measures to ensure data security and prevent alteration, loss, or unauthorized access, in accordance with current technology and applicable regulations. However, absolute system invulnerability cannot be guaranteed, nor the absence of fraudulent access by third parties.

This website may contain links to third‑party sites with their own privacy policies, which the user may choose to accept or reject.

The user is responsible for the accuracy of the information provided and for notifying HEALTHMOTIV, S.L. of any changes. HEALTHMOTIV, S.L. accepts no liability for inaccuracies or lack of updates.

Information about data processing activities

1. Website User Data Processing

  • Purpose: support communication and commercial interactions via electronic means.
  • Legal basis: user consent and the controller’s legitimate interest.
  • Retention: until the request is fulfilled, consent is withdrawn, or for the legally required period.
  • Data transfers: none, unless legally required.

2. Curriculum Vitae Processing

  • Purpose: manage recruitment processes.
  • Legal basis: candidate’s consent.
  • Retention: for the duration of the relevant recruitment process.
  • Data transfers: none, unless legally required.

Failure to provide personal data will prevent the processing of the request.

Exercise of rights

Users may exercise their rights by writing to:

HEALTHMOTIV, S.L. Paseo de la Castellana 91, 4ª 1ª 28046 Madrid

or by emailing privacidad@healthmotiv.com, attaching a copy of their ID card or equivalent document.

The following rights may be exercised:

  • Access: obtain confirmation of whether personal data is being processed and access it.
  • Portability: receive the data in a structured, commonly used, machine‑readable format and transmit it to another entity.
  • Rectification: request correction of inaccurate data.
  • Erasure: request deletion when the data is no longer necessary.
  • Objection: object to processing; data will no longer be processed unless for legitimate reasons or legal claims.
  • Restriction: request limitation of processing.
  • Withdrawal of consent: at any time.
  • Complaint: before the Spanish Data Protection Agency.

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What types of cookies does this website use?

1. Technical cookies

These cookies enable navigation and the use of the website’s various features, such as managing traffic, identifying sessions, accessing restricted areas, remembering items in an order, completing purchase processes, registering for events, using security features, storing multimedia content, or sharing information through social networks.

Within this category, there are:

  • Session cookies: store data while the user is browsing the website. They are typically used to manage information needed for a single visit (e.g., items added to a shopping cart).
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These cookies allow the analysis of user behavior on linked websites. The information collected is used to measure website activity and create browsing profiles to improve the services offered.

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Disabling cookies

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